Ian Robertson

963 Transit Road, Victoria, BC, V8S 4Z7

(250) 213-8751

www.twaddle.ca

 

Experience

Nov. 2004–       System Administrator, Trafford Publishing

Present                   Supervisor: Technology Manger, Mr. Flemming Andersen

– Provide end-user support to over 100 staff 100 desktops worldwide

– Support a server farm providing backup, user home directories, and Open Directory services

– Work as a team to design, implement and maintain networks and supporting systems through both sites

– Provide PBX support through Victoria sites

 

March 2001–    System Administrator, Glenlyon Norfolk School

November 2004    Supervisors: Heads of School, Mrs. B. Emmerson, Mr. S. Bruce-Lockhart,
Assistant Head of School, Mr. Bruce Melville

– Provide end-user support to over 100 staff and 600+ students on over 200 desktops on both campuses

– Support a server farm providing Internet, web, Email, dns, dhcp, backup, user home directories, and Open Directory services

– Design, implement and maintain fibre optic networks through both campuses

– Design user, computer and support tracking database

– Maintain campus wide wireless network for staff and student access

– Provide telephone/PBX support throughout both campuses

 

2000–2001      Technology Instructor and Manager, Discovery School

                                Supervisors: Heads of School, Mrs. Thelma Dann, and Ms. Sherry Ko

– Plan and teach weekly computer classes to each class

– Provide technical support for staff and student workstations

– Implement Technology Growth Plans

 

Since 1999        Skate Attendant/Cashier, Recreation Oak Bay

                                Supervisor: Mrs. Lesley Cobus

– Hand out skates, communicate information about programmes to patrons, operate and cash-out cash register, and provide on-ice supervision and first aid for skate sessions

 

1996–2000      Computer Camp Instructor and Team Leader, Recreation Oak Bay

                                Supervisors: Mrs. Judy Wiggins, Ms. Jacqueline Carter

– Instructed basic to advanced computer skills in classes of up to 35 children, ages 5-13. Led campers through various recreational activities such as roller blading, ice skating, swimming, crafts and indoor/outdoor games.

 

1999                  Summer Camps Supervisor, Recreation Oak Bay

                                Supervisors: Mrs. Ronanne McConnachie

– Preparation for resource materials, in-service training and support of summer camp staff, ordering of supplies and equipment, evaluation for programmes and leaders, and on deck leadership within day camp programmes.

 

1997–1998      Technical Support, Sundance Elementary School

                                Supervisors: Mrs. Lynne Moorhouse

– Provide on site technical support for the schoolÕs stand alone Macintosh computers. Provide instruction on new equipment and software to the school staff.

1998                  Internet Instructor, Recreation Oak Bay

                                Supervisors: Mrs. Ronanne McConnachie

– Create course content and instruction Internet courses for patrons of beginner and intermediate level courses.

 

1998                  Technical Support Assistant, Oak Bay High School

                                Supervisors: Mr. Carl Cohen

– Provide support for a 120 computer network with capabilities for internal and external email, internet access, and file sharing. Provide on site assistance and tutorials to school teaching and assistant staff.

 

 

Education

2000–2001      Camosun College

                                Netprep Certificate Program

– National Association of Communication Systems Engineers (NACSE)

– Completed Senior Network Specialist (Full Programme)

 

1998                  Oak Bay High School

                                Provincial Graduation Program

– Computer Sciences

– Applied Engineering Technology Programme

– Computer Assistant Training – providing end user support to teachers in various departments

 

General Certifications

Canadian Red Cross Society

                                First Aid

– First Aid Instructor

– First Responder with CPR C

– Automatic External Defibrillation

– Standard First Aid with CPR C

Industry Canada

                                Radio Operator

– Basic Amateur radio operator (VE7IJR)

Justice Institute of BC

                                Emergency Management Programs

– Reception Centre Operations

 

Community Involvement

West Coast ChildrenÕs Choir Society

– Member of the Board of Directors 2004-2005 season

Oak Bay Emergency Program

– Member of Communications and Emergency Operations Centre team

 

Accomplishments

Oak Bay High School

1997                            – Kiwanis Senior Citizenship Award

1995, 1996, 1998        – ÔGreen and WhiteÕ Service Award and Computer Service Award

1996                            – Greater Victoria Chamber of Commerce – Youth in Action Award for Practical Arts

1996                            – Member of Data management team for Provincial Accreditation

1994                            – Top Grade 8 Band Student Award and Service Award

 

References available upon request